Frequently Asked Questions

Do you have a studio? No Coming Soon 

ARE DEPOSITS REFUNDABLE? Yes! within the first 48 hours.

HOW LONG AFTER MY SESSION WILL I RECEIVE MY ONLINE PROOFING GALLERY? Portrait sessions are contracted for a 3-12 day turnaround unless otherwise noted in our agreement.

WHEN WILL I RECEIVE MY EDITED IMAGES? You will receive your retouched images 3-12 business days following the date you provided us with your top choices.

HOW CAN I DOWNLOAD MY PHOTOS? A link to your online gallery will be delivered to you via email upon completion. From the gallery you will be able to view, share and download your photos with family and friends. 

360 Photo Booth Rental - Frequently Asked Questions

+ How much room do I need for the booth?

Generally we ask for a 10x10' footprint with at least 8' of clearance above. We can downsize this a bit if needed to accommodate your event needs. 

+ How long does it take to set up?

Each package includes a 30  minute set up window for the 360 photo booth. We can set up the booth in as fast as an thirty minutes to an hour if the window is shorter or it needs to be done during a room flip. 

+ Can I have the 360 booth outdoor?

We can provide our photo booths outdoor. We will need access to a suitable power outlet and a level surface to set up everything. Additionally, we will need protection from the elements (rain, heat, etc.) and can provide a tent for an additional charge if needed. This is to protect us from rain damage or the chance of our gear and attendant overheating! If your event is taking place in the spring or fall, protection is not 100% necessary but at the first sign of inclement weather, we will have to pull the photo booth and this could disrupt your service window. 

+ Do I have to run the booth?

Absolutely not! Each package includes an attendant who will set up, operate and remove the booth following the completion of the service window. 

+ How do I get my 360 videos?

360 videos can be sent to users via text or email following the completion of a session. 

+ Will I receive all of the videos captured?

You sure will! We provide a folder full of all of the videos captured within 3 business days of the event so you can download and share with whoever you please. 

+ How long are the videos?

The 360 booth videos will generally be 18 seconds long. This is to help with transmission speeds when users send via text or email. 

+ How do I book the booth?

If you are interested in reserving a booth, please reach out to us by phone or submit a contact form. Our standard booking policy is 50% of the total paid with a signed contract to reserve your date.